BLORIGINALS — TERMS & CONDITIONS
Welcome to BLoriginals. These Terms & Conditions explain the rules that apply when you use our website and purchase products from us.
By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
This website is operated by **[BLoriginals Clothing Brand], trading as BLoriginals.
address: 2 Huntley Road,
L6 3AJ United Kingdom
Email: info@bloriginals.com
Company Registration number: 17244484
Throughout these Terms & Conditions, “BLoriginals Clothing Brand”,
Using Our Website
You agree to use the BLoriginals Clothing Brand website lawfully and responsibly.
You must not:
* Use the website for fraudulent or unlawful purposes.
* Attempt to gain unauthorised access to our website or systems.
* Copy, reproduce or commercially use our content without permission.
* Interfere with the operation or security of the website.
* Use automated systems to collect or copy website content without our permission.
We may temporarily suspend or restrict access to the website where necessary for maintenance, security or other legitimate reasons.
Products
We aim to ensure that all product descriptions, photographs, colours, sizes and other information on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings.
All products are subject to availability. If an item becomes unavailable after you place an order, we will contact you and, where appropriate, offer a refund or alternative.
Our products will be of satisfactory quality, fit for purpose and as described, as required by applicable UK consumer law. Nothing in these Terms & Conditions affects your statutory rights.
Prices
All product prices are displayed on the website.
Prices may change from time to time, but changes will not affect orders that we have already accepted unless required by law.
Where applicable, VAT will be included in the displayed price.
Delivery charges and any other applicable charges will be shown before you complete your order.
Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you should receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.
A contract between you and BLoriginals Clothing Brand will be formed when we confirm that your order has been accepted or dispatch the products, whichever applies under our ordering process.
We reserve the right to decline or cancel an order where there is a legitimate reason, including suspected fraud, pricing errors, stock issues or an inability to verify payment.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.
Payment
We accept the payment methods displayed at checkout.
Payment must be successfully authorised before your order can be processed.
You confirm that you are authorised to use the payment method provided.
Delivery
We will provide the available delivery options and estimated delivery times at checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including postal delays, courier delays, extreme weather or other unforeseen events.
We will make reasonable efforts to dispatch orders within the timeframe stated on our website.
If there is a significant delay, we will provide appropriate information and, where applicable, you may have cancellation rights under UK consumer law.
International Orders
Where BLoriginals Clothing Brand offers international delivery, the customer may be responsible for customs duties, import taxes or other charges imposed by the destination country.
These charges are outside BLoriginals Clothing Brand’ control.
You are responsible for ensuring that products can legally be imported into your country.
Returns and Your Right to Cancel
If you purchase products from BLoriginals Clothing Brand online, UK consumer law generally gives you the right to cancel your order within 14 days of receiving the goods**, without needing to provide a reason. You then generally have a further 14 days to return the goods.
Returned items should be handled with reasonable care. You may examine clothing as you would in a shop, but you may be responsible for any diminished value caused by handling beyond what is reasonably necessary to establish the nature, characteristics and functioning of the goods.
To request a return, please contact:
Email: info@bloriginals.com
Please include your order number and details of the item(s) you wish to return.
Our separate **Returns & Refunds Policy** provides further information about the return process.
Refunds
Where you are legally entitled to a refund following cancellation, we will process the refund in accordance with applicable UK consumer law.
For eligible online cancellations, refunds generally include the cost of standard delivery. If you selected a more expensive delivery option, we are generally only required to refund the cost of the least expensive standard delivery option available.
Refunds will normally be made using the original payment method.
Nothing in this section limits your legal rights regarding faulty, damaged, misdescribed or unsuitable goods.
Faulty or Incorrect Items
If you receive an item that is faulty, damaged, incorrect or not as described, please contact us as soon as possible at info@bloriginals.com
Please provide your order number and, where appropriate, photographs of the issue so that we can investigate.
Depending on the circumstances, you may be entitled to a repair, replacement, refund or other remedy under UK consumer law.
Personalised or Custom Products
Where BLoriginals Clothing Brand offers personalised or custom-made products, these may be excluded from the usual change-of-mind cancellation rights where permitted by law.
This does not affect your rights if a personalised or custom-made product is faulty, damaged or not as described.
Promotions and Discount Codes
From time to time, BLoriginals may offer promotional codes, discounts or special offers.
Unless stated otherwise:
* Promotional codes cannot be exchanged for cash.
* Only one promotional code may be used per order.
* Promotional codes may have expiry dates or additional conditions.
* Promotional offers are subject to availability.
* We reserve the right to withdraw or amend a promotion where legally permitted.
Any specific terms attached to a promotion will apply in addition to these Terms & Conditions.
Intellectual Property
All content on the BLoriginals website, including but not limited to:
* Logos
* Brand names
* Product images
* Photography
* Graphics
* Designs
* Text
* Videos
* Website layout
is owned by or licensed to BLoriginals Clothing Brand and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial purposes.
You must not reproduce, modify, distribute, sell or commercially exploit our content without our prior written permission.
User-Generated Content
If you submit photographs, reviews, comments or other content to BLoriginals, you confirm that you have the right to provide that content and that it does not infringe another person’s rights.
By submitting content, you grant BLoriginals permission to use, reproduce and display that content for legitimate business and marketing purposes, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that is unlawful, offensive, misleading or otherwise inappropriate.
Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available.
We may modify, suspend or temporarily withdraw parts of the website for maintenance, updates, security or other legitimate reasons.
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
This includes liability that cannot legally be excluded or limited for matters such as death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
Subject to the above, BLoriginals will not be responsible for losses that could not reasonably have been anticipated when the contract was formed or for matters outside our reasonable control.
Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include natural disasters, extreme weather, strikes, interruptions to transport networks, government actions, internet or telecommunications failures, or other events that could not reasonably have been prevented.
Where such an event affects your order, we will make reasonable efforts to keep you informed.
Privacy
We collect and process personal information in accordance with our **Privacy Policy**.
By using our website and placing an order, you acknowledge that your personal information will be processed as described in our Privacy Policy.
Third-Party Websites and Services
Our website may contain links to third-party websites, payment providers, social media platforms or other services.
We are not responsible for the content, availability or privacy practices of third-party websites or services.
You should review their own terms and privacy policies before using them.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The version that applies to your order will generally be the version displayed on our website at the time you place your order, subject to any changes required by law.
The latest version will be available on this page.
Governing Law
These Terms & Conditions are governed by the laws of **England and Wales**, unless applicable consumer law requires otherwise.
If you are a consumer, nothing in these Terms & Conditions affects any mandatory rights you may have under the laws that apply to you.
Contact Us
If you have any questions about these Terms & Conditions, your order or our products, please contact us:
BLoriginals Clothing Brand
Email: info@bloriginals.com
Address: 2 Huntley Road, L6 3AJ United Kingdom
We will do our best to resolve any issue fairly and promptly.